Microsoft Loses Consumer Reports Recommendation on 4 Laptops

11 August, 2017, 00:37 | Author: Marjorie Miles
  • Microsoft Surface laptop computers sit on display during an event in New York. Consumer Reports pulled its recommendation of four of the laptops

Consumer Reports is pulling its recommendation of four Microsoft laptops after one of its surveys found that users were complaining about problems with the devices.

The non-profit organization removed the "recommended" designation for Surface products after discovering that an estimated 25% of Surface owners part of its study experienced "problems by the end of the second year of ownership".

Issues reported with Surface devices included freezing, unexpected shut downs, issues with their touchscreens, and more.

PS4 firmware 5.0 will bring 1080p 60fps Twitch streaming to PS4 Pro
Expect 5.00 sometime in the near future alongside an overhauled PlayStation App that isn't quite as useless as it now is. The company has yet to detail the patch publicly, but Eurogamer has obtained a copy of the update's release notes.

In an emailed statement to Consumer Reports, Microsoft stated "We don't believe these findings accurately reflect Surface owners' true experiences or capture the performance and reliability improvements made with every Surface generation".

Apparently, select models under the Microsoft Surface line have underperformed. However, Consumer Reports says it also applies to the Surface Pro released earlier in the year.

The case is created to meet U.S. Military drop-test standards, a goal that UAG prefers for most of its products. In Consumer Reports' lab testing, the Surface series regularly earned high marks thanks to its performance and specifications. Surface revenues were down 2 percent during the last quarter, though there were expectations revenues would increase this quarter with newer models on the market. It appears that they have briefed a few news outlets, and Microsoft, ahead of publication. But unless there is sufficient evidence to show that the device is unreliable or malfunctioning, consumer buying confidence is unlikely to be affected by it that much.

Jaguars place left tackle Branden Albert on reserve/retired list
Albert, 32, has earned two trips to the Pro Bowl and remains one of the better pass-protecting left tackles in the NFL . On July 31 , Albert retired after participating in three training-camp practices, the Florida Times-Union reported .

"Consumers tell us that reliability is a major factor when they're choosing a tablet or laptop", says Simon Slater, Consumer Reports' survey manager. Consumer Reports bases its predictions for reliability on historic reports from older devices, then uses that to project how new hardware will hold up. The series is best known for its hybrid tablet PCs, which feature a large tablet-like display that can be anchored to an optional keyboard for additional versatility. Traditionally, Microsoft had limited its involvement with laptops to providing Windows and left the hardware up to manufacturers like HP and Dell.

Microsoft disagrees with the Consumer Reports findings.

Monaco join Chelsea, Man U in race for Barca defender
Manchester United have reportedly considered making a move for Barcelona midfielder Sergi Roberto . Throughout the summer, Man United and Chelsea appear to have been at loggerheads.

Recommended:



Popular

Scaramucci to guest on Colbert's 'Late Show' next week
Colbert said he plans to ask Scaramucci what it's like inside the Trump White House and "how loyal he feels the president is now". Stephen Colbert could not be more excited for The Mooch to appear on " The Late Show " Monday night.

Israel's Netanyahu Faces Growing Legal Pressures - Here's Why
A liberal Israeli think tank has filed a lawsuit against the son of the prime minister for a Facebook post it claims is libelous. In June, Mr Packer reportedly agreed to be questioned by Israeli police as part of the corruption investigation into Netanyahu.

Disney, North Korea Drive Dow Jones Industrial Average Lower
Disney dropped 5.2 percent as it reported flat third-quarter revenues due in part to weakness in its cable subscription business. Pyongyang said it was examining plans for attacking Guam, a US territory in the Pacific that has a USA military base.

Sarah Harding's breakdown on CBB raises concerns for doctors
Before heading into the Borehamwood bungalow last week, Jemma opened up to Closer magazine about her addiction to plastic surgery. She wrote: "I've managed to watch a couple of episodes and it's actually really weird seeing someone you know so well in there.

Fake solar eclipse glasses being sold online
Most of Asia, Africa, Europe, Australia and Antarctica received their own celestial show, a partial lunar eclipse on Monday night. Solar eclipses happen three or four times a year, but total eclipses happen just once every eighteen months.

High Turnout In Kenya Elections Despite Fear Of Violence
In 2007, the disputed vote escalated in to violence that left at least 1,300 people dead and 600,000 displaced from their homes. He said his father would have been proud of what Kenyans had achieved and he urged voters to be peaceful.

Educational App Released Ahead Of Highly Anticipated Solar Eclipse
Or it's like being a quarter mile from the Pacific Ocean you've never seen and deciding to turn back. Speck and Beucher tend toward what seems like hyperbole in describing a total solar eclipse .

After Two Years Of PS4 Exclusivity, Xbox One Spotify App Launches Today
Microsoft has detailed that users will be able to customize their Home screen to show off friends or games of your choice. A new activity feed layout has also been added to the community section, which will offer more content to view.

Trump Promises "Fire And Fury" For North Korea
Asked about the report Tuesday morning on Fox, Nikki Haley , the US ambassador to the United Nations , said she couldn't comment. The Post story, citing unnamed U.S. intelligence officials, said the confidential analysis was completed last month by the U.S.

Markets Calm Sunday Despite US-North Korea Tensions
North Korea has embassies and some businesses in several South-east Asian countries, some of which trade goods with Pyongyang. The urgency of the situation was underlined by President Donald Trump's national security adviser H.R.