Major US airports suffer technical glitch as passport system down

03 January, 2018, 01:26 | Author: Franklin Nunez
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An outage affecting the Customs and Border Protection's computer systems left worldwide travelers waiting in long lines at airports throughout the country Monday night.

The department said it was still able to screen travellers using "national security-related databases".

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According to CNN, the temporary outage lasted two hours and affected global travelers passing through several major airports, including New York's John F. Kennedy worldwide. The New Year's Day disruption is oddly similar to one that occurred last year on January 2 - also the first Monday of the year.

Computers on immigration desk at various airports of the United States went down for about two hours on Monday, because of long lines for the people entering in the United States after year-end holidays.

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Several airports Tweeted out warnings to passengers, like this one, from Dallas-Fort Worth: "Good evening, there is a system issue affecting processing times for customs. At this time, there is no indication the service disruption was malicious in nature", Customs and Border Protection spokesperson Jennifer Gabris said in the statement. "Your patience is appreciated".

"The machines for customs and border patrol aren't working, so all the things are printing out with X's on them and everyone's freaking out, so the lines about an hour to get thru", said Brittany Jason.

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